STANDARD SMS
Simple, Personal Texting for Your Extension
Get texting right from your VoIP number – perfect for individual users who need quick, direct communication. Our Standard SMS lets you send and receive text messages (SMS) directly using your assigned VoIP phone number or extension. It's straightforward and tied to one user/extension, so all messages go straight to your device or softphone app — just like texting from a regular mobile, but powered by your PCS VoIP system.
Key Details
- One-to-one connection — Texts are linked exclusively to a single extension/user (no shared inbox or team access).
- Send & receive SMS — Basic text messaging (support for MMS/images may vary — check your plan).
- Works on your devices — Use your desktop app, mobile app, or compatible softphone to text from anywhere with internet.
- Uses your existing VoIP number — No need for a separate phone or carrier plan; keep everything in one unified VoIP setup.
- Ideal for — Solo users, field reps, individual agents, or small setups where one person handles their own customer texts.
Benefits of Standard SMS
- Super simple setup — Enable it on your extension and start texting instantly — no extra logins or team configurations.
- Personal & private — Messages stay with the assigned user, keeping conversations confidential and easy to manage.
- Cost-effective entry point — Great for getting started with VoIP texting without advanced team features.
- Seamless with your calls — Text and talk from the same number/extension for a professional, consistent customer experience.
- Fast & reliable — High open rates (texts get read quickly), helping you respond faster than email or voicemail.
